Privacy Policy
At Vellaucci, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address when you place an order or create an account.
- Payment Information: Payment details are processed securely through our payment partners. We do not store your card details.
- Usage Data: Information about how you browse and interact with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries and provide customer support
- Send promotional emails and offers (only if you have opted in)
- Improve our website and shopping experience
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as courier partners and payment gateways) solely to fulfil your order.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at vellaucci@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at vellaucci@gmail.com or through our Contact page.
Last updated: July 2026