Terms of Service

Welcome to Vellaucci. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These terms apply to all visitors, users, and customers of Vellaucci. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

2. Products

All our jewellery is crafted with care and described as accurately as possible. However, slight variations in colour, texture, or finish may occur due to screen settings or the handcrafted nature of our pieces. These are not considered defects.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. The price at the time of order placement will apply to your purchase.

4. Orders & Payment

By placing an order, you confirm that the information provided is accurate and complete. We accept payments via major credit/debit cards, UPI, net banking, and other methods available at checkout. All transactions are processed securely.

We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

5. Shipping

Orders are processed and shipped as per our Shipping Policy. Delivery timelines are estimates and may vary. Vellaucci is not liable for delays caused by courier partners or circumstances beyond our control.

6. Returns & Exchanges

Please refer to our Returns & Exchange Policy for full details on eligibility, timelines, and the process for returning or exchanging a product.

7. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Vellaucci and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

Vellaucci shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order placed.

9. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [your city], India.

10. Contact Us

For any questions regarding these terms, please contact us at vellaucci@gmail.com or through our Contact page.

Last updated: July 2026